Privacy Policy

Overview

Cyrus Counselling is committed to protecting your privacy in accordance with British Columbia’s Personal Information Protection Act (PIPA). This page explains how personal information collected through this website is handled.

What This Website Collects

  • Information you provide by email, such as your name and email address
  • Booking information submitted through the Jane scheduling platform
  • Basic analytics data about how the site is used, collected through Google Analytics

No sensitive personal or clinical information is collected through this website.

Third-Party Platforms Used

Platform
Purpose
Compliance

Jane App

Online booking

Canadian platform, Canadian servers, PIPA BC compliant

Google Analytics (GA4)

Basic anonymized usage data

Does not identify individual visitors

Text Messaging (SMS)

This practice’s phone number, 778.907.9888, may be used for calls and text messages directly with clients, including responding to inquiries and coordinating scheduling. Message frequency varies, and message and data rates may apply. Reply STOP at any time to stop receiving text messages, or HELP for assistance. No mobile phone number or text messaging opt-in information is shared with third parties or affiliates for marketing or promotional purposes.

Your Rights

Under PIPA BC, you have the right to request access to personal information this practice holds about you. Requests can be directed to cyrus@cyruscounselling.ca.